At inglow aesthetics, we value your time and ours. To provide the best possible service and ensure fair availability for all clients, we kindly ask you to review our booking and cancellation policy before scheduling an appointment.
Booking your appointment: For all appointments, we require clients to enter valid card details at the time of booking. No charges are made in advance – your card details are securely stored and only used in the event of a no-show or late cancellation.
Cancellations and rescheduling: We understand that sometimes plans change. If you need to reschedule or cancel your appointment, please let us know at least 48 hours in advance so we can offer your spot to another client.
- Cancellations under 48 hours will incur a 30% fee of the booked treatment.
- No-shows (not attending without notice) will incur a 50% fee.
Why we have this policy? Last-minute cancellations or missed appointments leave gaps in our schedule that could otherwise be filled by clients on our waiting list. This policy helps us keep our services available and fairly distributed to all.
How payments are processed: If an appointment is marked as a late cancellation or no-show, the fee will be processed securely through the card details provided at booking.
By booking an appointment with us, you agree to these terms. We thank you for your understanding and cooperation, which allow us to maintain a high standard of care for every client.